NEVER LOSE ANOTHER PATIENT TO VOICEMAIL.

Automated 24/7 patient triage, appointment capture, and missed-call text-backs—built specifically for independent medical practices and aesthetic clinics.

100% HIPAA-Compliant Architecture | Business Associate Agreement (BAA) Included

24/7 Patient Triage & Capture:

  • When your front desk is assisting patients or closed for the day, Catch & Keep instantly texts back missed calls to engage patients, capture details, and prevent them from calling competing practices.

Key Practice Benefits

Clinical vs. Cosmetic Routing:

  • Intelligent conversational AI distinguishes routine inquiries and scheduling requests from urgent medical concerns, notifying your staff immediately when human intervention is needed.

How the AI Receptionist Works for Your Clinic

  • The Problem: 60%+ of calls to boutique practices go to voicemail during peak patient hours. 85% of those callers do not leave a message—they call the next clinic on Google.

  • The AI Solution:

    1. Missed Call: A patient calls your main office line while your staff is busy.

    2. Instant SMS Triage: Within 15 seconds, your AI Receptionist sends a warm, personalized text response.

    3. Automated Qualification: The AI answers FAQs, collects patient information, and routes appointment requests.

    4. Seamless Hand-Off: Your front desk receives a structured notification with all relevant details ready for follow-up.

Built for Independent Specialties

  • Aesthetic Dermatology & Med Spas: Capture high-ticket cosmetic leads before they book elsewhere.

  • Solo & Group Medical Practices: Reduce front-desk burden and eliminate after-hours voicemail backlogs.

  • Specialty Clinics: Manage patient inquiries smoothly without adding administrative headcount.

Full HIPAA Compliance & Security:

  • Built with end-to-end encryption and strict data protections. We execute a signed Business Associate Agreement (BAA) before your system goes live.